By using the Website, you consent to our collection and use of your personal data as described in this Privacy Policy. If we change our Privacy Policy and procedures, we will post those changes on the Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

When you visit the Website, we may collect two types of information from you:

1. Personal data

Personal data you knowingly choose to disclose that is collected on an individual basis or when you register on the Website for purposes of making online donations. Such information may include, but not limited to, your:

- name;

- email address;

- correspondence address;

- telephone number;

- country of residence;

- identity reference;

- credit card or bank account information;

- date of birth; and

- occupation.

2. User information

When you look at this Website, our service provider makes a record of your visit. This shows, but not limited to, your domain name server address, IP address, operating system, browser type and the pages you have visited. We may also obtain information about your general internet usage to help us improve the Website by using "cookies" which are stored on the hard drive of your computer. Information gathered by using cookies may include, but not limited to, the date and time of visits, the pages viewed, time spent at the Website, and the web sites you visited immediately before and after the Website. The service provider only discloses to us aggregate information about the number of visitors. We will only use the information for preparing statistics.

The EFHK is committed to safeguarding web users’ personal information in respect of its collection, use, retention security, transfer and access. Personal data is collected by lawful and fair means and only used for lawful purposes directly related to the functions and activities of the EFHK. We take all reasonably practical steps to ensure that personal data collected and retained are accurate and protected against unauthorized or accidental access, processing, erasure or other use. We limit the use of and access to your personal data to our designated employees, authorized agents and processors who are instructed to handle your personal data in accordance with this Privacy Policy.

The personal information you have provided to the EFHK will be treated as strictly confidential. Your personal data will be used for purposes of receipting, communication on our activities and updates, fundraising and purposes in line with the mission of the EFHK. Your personal data will be stored in secured internal system.

To connect closely with you and to keep you informed of the EFHK’s work, development and fundraising progress, the EFHK and its service providers may use your contact information (name, telephone, email and address) for the purpose of communications, receipt issuance, fundraising, volunteer recruitment and survey administration. The personal data collected will be treated as strictly confidential. If you would not like to receive such materials or communications, please contact us.

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right of access and correction with respect to personal data. Request for personal data access and correction should be made to the EFHK in writing. In addition, if you do not wish to receive any communication relating to any services concerning the EFHK or this Website, you may contact us at any time. Please send us email at inbox@epilepsy.org.hk; fax us at (852) TBC or mail the request to Epilepsy Foundation of Hong Kong, 1600 Central Building, 1 – 3 Pedder Street, Central, Hong Kong”

When you register or make a donation through the Website, your personal information will be securely encrypted. Your credit card information will be passed to a third party (such as a bank) only where necessary for the purpose of processing the donation payment. The EFHK will not disclose any of the credit card information to any other third party.

The Website provides hyperlinks to other websites. This Privacy Policy does not apply in respect of such third-party web sites, and we are not responsible for any personal information about you which they may collect. These third-party hyperlinks are only supplied for the convenience of the Website’s visitors.

While we aim to use a "secure mode" whenever we request personal information, we do not guarantee that information transmitted through the Website or any electronic mail (email) will be secure, since such information or email sent over the Internet is not secure.

Any changes the EFHK makes to this Privacy Policy will be posted on this page. You should check our Privacy Policy regularly to ensure that you are aware of our latest policies.